PCI Security Standards Council®

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Frequently Asked Questions

If you are a merchant who has received a letter informing you of fees to certify PCI compliance, please be advised that the PCI Security Standards Council has no jurisdiction over these charges, nor does it take any part in the certification of PCI compliance. Any questions regarding fees charged to your account should be addressed directly with your payment card brand or acquiring bank.

Global Headquarters Address

PCI Security Standards Council, LLC
401 Edgewater Place
Suite 600
Wakefield, MA USA 01880
Tel.: +1 781 876 8855
Merchant Validation Inquiries: Option 1: +1 781 876 8855

Regional Contacts

Europe: Jeremy King, International Director - Europe
E-mail: europe@pcisecuritystandards.org

Brazil: Carlos Caetano, Associate Director - Brazil
E-mail: brazil@pcisecuritystandards.org

India: Nitin Bhatnagar, Associate Director - India
E-mail: india@pcisecuritystandards.org

Japan: Ryoji Ihara, Associate Director - Japan
E-mail: japan@pcisecuritystandards.org

Training and Qualification Programs

PCI Training Programs:
Tel.: Option 5: +1 781 876 8855
E-mail: training@pcisecuritystandards.org

Approved Scanning Vendor (ASV):
Tel.: Option 3: +1 781 876 8855
E-mail: asv@pcisecuritystandards.org

Internal Security Assessors (ISA):
Tel.: Option 3: +1 781 876 8855
E-mail: isa@pcisecuritystandards.org

PCI Forensic Investigator (PFI):
Tel.: Option 3: +1 781 876 8855
E-mail: pfi@pcisecuritystandards.org

PCI Professional (PCIP):
Tel.: Option 3: +1 781 876 8855
E-mail: pcip@pcisecuritystandards.org

Qualified Integrators and Resellers (QIR):
Tel.: Option 3: +1 781 876 8855
E-mail: qir@pcisecuritystandards.org

Qualified Security Assessor (QSA):
Tel.: Option 3: +1 781 876 8855
E-mail: qsa@pcisecuritystandards.org

Software & Hardware Validation Programs

Card Production:
E-mail: pcicard@pcisecuritystandards.org

Payment Application (PA-QSA/PA-DSS):
Tel.: Option 3: +1 781 876 8855
E-mail: pa-dss@pcisecuritystandards.org

PIN Transaction Security (PTS):
Tel.: Option 3: +1 781 876 8855
E-mail: pcipts@pcisecuritystandards.org

Point-to-Point Encryption (P2PE):
Tel.: Option 3: +1 781 876 8855
E-mail: p2pe@pcisecuritystandards.org

Machen Sie mit

Participating Organization (PO) Program:
Tel.: Option 2: +1 781 876 8855
E-mail: participation@pcisecuritystandards.org

Vortragsmöglichkeiten:
Tel.: +1 781 876 6224
E-mail: pcispeaking@pcisecuritystandards.org

Community Meeting:
Tel.: Option 4: +1 781 876 8855
E-mail: pcicm@pcisecuritystandards.org

Board of Advisors:
E-mail: boa@pcisecuritystandards.org

Press and Analyst Inquiries:
Contact: Laura K. Johnson and Lindsay Goodspeed
E-mail: press@pcisecuritystandards.org

PCI Translations:
E-mail: Translations@pcisecuritystandards.org

Have a question? Visit our Help Center to see frequently asked questions.

Having a technical issue with the website?

E-mail: webmanager@pcisecuritystandards.org

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